GoCardless Cancellation Email - SMiSA Statement

GoCardless Cancellation Email - SMiSA Statement

We have been made aware of an email which has been issued from GoCardless to many of our members, stating that their subscription has been cancelled.

 

VeryConnect, who run our membership platform, are currently undertaking a syncing exercise behind the scenes to simplify how our subscriptions are managed. They have now just made us aware that this email from GoCardless may be sent to some members as part of their exercise.

 

Please be assured that no membership subscriptions have been cancelled, and you can disregard the email from GoCardless.

 

We would like to apologise for the confusion the cancellation email would have caused.

 

 

Best Regards,

The SMiSA Board